Terms Of Use

Please read these terms of use carefully before using this site, www.opsi.com.au. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.




We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by Australian laws and regulations; we exclude all liability for loss or damages direct or indirect arising from your use of this site.


Access to our site is permitted temporarily, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.


We are the owner or the licensee of all intellectual property rights in our site, and the materials published on it. These materials are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print one copy and may download extracts of any page(s) from our site for your reference only. You may draw the attention of others within your organisation to materials posted on our site.  For the avoidance of doubt; you must not use any part of the materials on our site for commercial purposes without obtaining the prior written consent of On Point Security & Investigation Pty Ltd (“On Point Security & Investigation Pty Ltd”, “we”, “us”, “our” or “our company”).

You must not modify these terms of website use whether in paper or digital format of any materials you have printed off or downloaded in any way, and you must not change, modify, alter and or use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

On Point Security & Investigation Pty Ltd Pty Ltd (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

If you print, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately without the need of any prior notice and you must, at our option, return or destroy any copies, extracts or reproductions of the materials you have made, regardless of the form in which reproduction is maintained and certify such destruction in writing to On Point Security & Investigation Pty Ltd.


We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. Please refer to the following link www.opsi.com.au/privacy-policy for a copy of our Privacy Policy.


Certain links provided on this site will launch Internet sites that are not under the control of On Point Security & Investigation Pty Ltd. On Point Security & Investigation Pty Ltd provides these outside links solely as a convenience to its users and the provision of any such link is not an endorsement by On Point Security & Investigation Pty Ltd of that site or any of the contents, products, or services contained or offered therein. Accordingly, On Point Security & Investigation Pty Ltd makes no representations or warranties whatsoever concerning the availability of or content, including sub-links, found on those sites. When registering for, ordering or purchasing products or services from any party which is linked to this site, you will be entering into an agreement with that third party and not with On Point Security & Investigation Pty Ltd. In these cases, you should review and ensure that you understand the terms and conditions posted by such third party and its privacy policy before you register, order or purchase from such third party. On Point Security & Investigation Pty Ltd is committed to linking with companies that share our privacy concerns. However, we cannot and do not control the way these parties use or collect information or operate their businesses. When you link to another party’s site, you should be aware that those companies may use cookies or other means to collect information about you. In this case, the On Point Security & Investigation Pty Ltd privacy policy and terms will not apply to those third party’s websites.


By submitting information to our company, whether via e-mail or otherwise, including, but not limited to, feedback, questions, comments, suggestions, ideas, graphics, or computer files of any type, you thereby expressly grant, or warrant, that the owner of such material has expressly granted On Point Security & Investigation Pty Ltd a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and to incorporate it in other works in any form, media or technology now known or hereafter developed, subject to the On Point Security & Investigation Pty Ltd Statement of User Privacy. You shall defend, indemnify, and hold harmless On Point Security & Investigation Pty Ltd, and each of its employees, contractors, directors, and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, our site, or otherwise from your user submissions, violation of this Terms of Use, or infringement by you, or any third party using your account, of any intellectual property or another right of any person or entity. Our Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with our company in asserting any available defenses.


This Website and the Content are provided for use by Australian residents. These Terms of Use are governed by and construed in accordance with the laws of Victoria, Australia. You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of the courts of Victoria, Australia.


All website design, text, graphics, and the selection and arrangement thereof are the property of On Point Security & Investigation Pty Ltd and are copyright © On Point Security & Investigation Pty Ltd. All rights reserved.


If you have any concerns about materials appearing on our website, please contact operations@opsi.com.au.



Purchasing products or services on this website is restricted to individuals 18 years of age or older. Individuals below the age of 18 may have purchases made on their behalf by a parent or guardian.

Should we suffer any loss or damage as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.


All products and services listed on this website are described to the best of our abilities and using the information available to us at the time. Care is taken to ensure that this information is correct, but we cannot eliminate the possibility of:

  • Human error in the entry of information

  • Incorrect information provided to us by suppliers or distributors

  • Failure of suppliers or distributors to supply updated information to us


We reserve the right to change any information including but not limited to pricing, specifications, descriptions, or product names without notice.


All orders on this website must be pre-paid before fulfillment. All orders are placed in Australian dollars.

In the case that you pay for an order with your credit card, we do not store your credit card number on our servers, however, it may be retained by our payment gateway provider in circumstances where this is required.

In the case of offline payment, we will contact you to arrange payment. This process must be completed before your order can ship.

In cases where your payment for an order fails for reasons including but not limited to insufficient card credit, or cheque dishonor, we do not warrant that stock will be held until an alternate payment method is available or the original payment method made to function.


Prices are displayed to Australian visitors of this website (unless otherwise marked) including GST if applicable to the product, and in Australian Dollars.

If we determine that you are in a foreign country, we may display prices to you without GST and/or in alternate currencies.


In the case of purchase of a physical product from this website that satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:

  • The product proves faulty within 14 days of receiving the product and/or date of invoice

  • The product does not match its description as provided when sold

  • The product received is not the product ordered

  • The product has been damaged in transit


Please contact us immediately if any of the above occurs to arrange a return. Products returned without prior notice will be rejected.


Please ensure that returned products are safely packed in their original packaging. We will not be held liable for damage to products incurred during return shipping.

Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation.


Upon completion of your order, we will supply a Tax Invoice to you in the form of an email. Please ensure that the email address you have provided us is correct.


We use industry-standard SSL encryption where applicable to protect the privacy of information in transit between this website, yourself, and our suppliers including payment gateways.

You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.


Under no circumstances will we be liable for any direct, indirect, incidental, consequential, or other damages resulting from the purchase, delivery, use, or return of any product or service purchased from this website beyond the value of the item purchased, including but not limited to loss of profits or interruption to business.


These terms shall be construed in accordance with and governed by the laws of Victoria, Australia. You consent to the exclusive jurisdiction of the courts in Victoria to determine any matter or dispute which arises under these terms.


While we make every reasonable effort to ensure that the website is available and fully operational at all times, we do not make any representation or warranty that your access will be uninterrupted or error-free. Your access to this website may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

We reserve the right to change or discontinue any feature or service on the site at any time without notice.

We reserve the right to terminate your access to this website and prevent further access without warning or notice in response to breaches of this policy by yourself, breaches of any applicable laws, or suspicious activity.


You must not use, or attempt to use this website:

  • in breach of any applicable laws of the State of Victoria, Commonwealth of Australia, or local laws in your jurisdiction

  • to impersonate any person or entity

  • to solicit money, passwords, personal information or other property from any person or entity

  • to harm, abuse, harass, threaten, stalk, intimidate or offend any person or entity

  • to publish or facilitate the publication of personal information of a third party without their consent

  • to publish or facilitate publication of material for which you do not have ownership, title, or consent from the owner or title holder to do so

  • to publish or facilitate the publication of pornographic or offensive material

  • to publish or facilitate publication of material including viruses or other computer code, files, or programs designed to interrupt or damage the functionality of computer software or hardware

  • to publish or facilitate publication of advertising material for yourself or any other party without our express consent to do so


Breaching of these rules of conduct may result in termination of your access to this website and prevention of further access without warning or notice.


Please review our Privacy Policy, which also governs your visit to this website, to understand our practices.


Except where expressly provided to the contrary by these terms, you do not have any right, title or interest in or to any proprietary rights relating to the website.

This website may contain material that is protected by copyright, trademark, and other laws. Except where expressly provided to the contrary, you may only reproduce and distribute the material on the website for your own personal, non-commercial use. Material published on or sourced from this website must not be used, stored, reproduced, published, altered, or transmitted in any form or by any means in whole or in part without our prior written consent, with the following exceptions:

  • Where such use, reproduction, etc, constitutes Fair Use under the Copyright Act

  • Where such use, reproduction, etc, is undertaken by normal processes on your computer only (such as your web browser’s cache).


Certain areas of this website may contain links to external websites. These external websites do not form part of this website and are not within our control. We do not accept any responsibility for the contents of any third-party website.

Certain areas of this website may display third-party advertising. Our display of this advertising should not be construed in any way as an endorsement or recommendation of the advertising network, advertiser, or their products or services.

Certain areas of this website may provide the ability to contact third parties. If you contact any third party as a consequence of visiting this website, we do not accept any responsibility for any communications or activity (including but not limited to business transactions) between yourself and the third party.


Your use of this website is undertaken at your own risk.

To the extent permitted under the Trade Practices Act 1974 and other relevant legislation, this website and all information, content, materials, products, and services included or otherwise made available are provided on an ‘as is’ basis, unless otherwise specified. We make no representations or warranties of any kind, express or implied, as to the accuracy of the information on this website.

By continued use of this website, you agree that we will not be held liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or services therein, unless otherwise specified in writing.

In the case of goods or services supplied or offered via this website, our liability will be limited to the amount paid by yourself (excluding any shipping and/or handling charges) for those goods and services.